Customer Support

Use one of the following options to contact customer support:

Log in to the MyVitrea customer portal.

Email support@mi.medical.canon

Call +1 952.487.9519

Licensing

For licensing inquiries, please email license@mi.medical.canon.

Coordinated Product Vulnerability Reporting Process

To report a potential security vulnerability or issue with our products, please visit this page.

General Inquiries

For general inquiries and comments, please fill out the form below.












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Locations

Corporate Headquarters
Canon Medical
5850 Opus Parkway, Suite 300
Minnetonka, Minnesota 55343
U.S.A.
+1 952.487.9500

Europe
Wiltonstraat 41
3905 KW Veenendaal
The Netherlands
+31 318 583 450

Asia
Level 26, Fortune Financial Center
5 Dong San Huan Zhong Lu
Chaoyang District
Beijing 100020
+86.10.8646.5988

Canada
19 Regina Street North
Waterloo, Ontario
N2J 2Z9
Canada
1.519.594.0940
1.844.527.6748

Denmark

Krumtappen 4, Etage 3
2500 Valby
Denmark
+45 4655 0444

Data Protection Officers

North America
Jeremy Rollie
jeremy.rollie@mi.medical.canon
1 (952) 487-9505

Europe
Rene Witkamp
rene.witkamp@mi.medical.canon
+31 (622) 571-629.

Customer Support

Worldwide
+1 952.487.9519
support@mi.medical.canon

United States
+1 800.208.3005
support@mi.medical.canon

Asia
+86.40000.84825
asiasupport@vitalimages.com

Europe, Middle East and Africa
General +31 318 583 450

Australia *
+61 2 7202 0782

Austria*
0800-005906

Belgium*
0800-48591

France*
0805638194

Germany*
0800-7237754

Ireland*
1800-937556

Netherlands*
+31 318 583 450

Russia*
8-10-8002-3685011

Switzerland*
0800-102555

United Kingdom*
0800-3763590
eusupport@vitalimages.com

* In-country dialing only