Customer Support
Use one of the following options to contact customer support:
Log in to the MyVitrea customer portal.
Email support@mi.medical.canon
Call +1 952.487.9519
Licensing
For licensing inquiries, please email license@mi.medical.canon.
Coordinated Product Vulnerability Reporting Process
To report a potential security vulnerability or issue with our products, please visit this page.
General Inquiries
For general inquiries and comments, please fill out the form below.
By clicking submit, you agree and consent to the Terms of Use and Privacy Policy.
Locations
Corporate Headquarters
Canon Medical
5850 Opus Parkway, Suite 300
Minnetonka, Minnesota 55343
U.S.A.
+1 952.487.9500
Europe
Wiltonstraat 41
3905 KW Veenendaal
The Netherlands
+31 318 583 450
Asia
Level 26, Fortune Financial Center
5 Dong San Huan Zhong Lu
Chaoyang District
Beijing 100020
+86.10.8646.5988
Canada
19 Regina Street North
Waterloo, Ontario
N2J 2Z9
Canada
1.519.594.0940
1.844.527.6748
Denmark
2500 Valby
Denmark
+45 4655 0444
Data Protection Officers
North America
Jeremy Rollie
jeremy.rollie@mi.medical.canon
1 (952) 487-9505
Europe
Rene Witkamp
rene.witkamp@mi.medical.canon
+31 (622) 571-629.
Customer Support
Worldwide
+1 952.487.9519
support@mi.medical.canon
United States
+1 800.208.3005
support@mi.medical.canon
Asia
+86.40000.84825
asiasupport@vitalimages.com
Europe, Middle East and Africa
General +31 318 583 450
Australia *
+61 2 7202 0782
Austria*
0800-005906
Belgium*
0800-48591
France*
0805638194
Germany*
0800-7237754
Ireland*
1800-937556
Netherlands*
+31 318 583 450
Russia*
8-10-8002-3685011
Switzerland*
0800-102555
United Kingdom*
0800-3763590
eusupport@vitalimages.com
* In-country dialing only