Interview with Matt Dewey, CIO of Wake Radiology
In this video interview, Matt Dewey speaks to the resources required to provide users with data prior to implementing an analytics system. With two employees tasked with constant report and export requests from users, and still a year’s worth of backlog on their plates, it became expectation that reports could either not be delivered to users at all or not in a timely manner.
With the implementation of an analytics solution, Dewey expects to use those two resources to instead build out the system features and functionality. Referencing previous experiences with similar analytics solution initiatives, as his team is able to provide users with data more efficiently and answers their questions with data, users will start to ask questions that they never thought of before or didn’t think were attainable.